Terms of service

Overview

Welcome to Riwayat Herb. The terms “we”, “us” and “our” refer to Riwayat Herb. We operate this website and store, including all related content, features, tools, products, and services (the “Services”). Our store is powered by Shopify.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you must not use our Services.

1. Eligibility & Account

By using our Services, you confirm that you are legally capable of entering into binding agreements in your jurisdiction.

You agree to provide accurate, complete, and current information when placing orders or creating an account. You are responsible for maintaining the confidentiality of your account information and activities.

2. Products & Information

We strive to display product descriptions, packaging, and images as accurately as possible. However, actual colors and appearance may vary depending on screen settings and lighting conditions.

All products, pricing, descriptions, offers, and availability are subject to change without prior notice.

3. Orders & Acceptance

Placing an order on our website constitutes an offer to purchase products from Riwayat Herb. We reserve the right to accept, reject, limit, or cancel any order at our discretion.

Orders cannot be cancelled once confirmed for dispatch. Replacement requests are governed by our Replacement Policy.

Products purchased from Riwayat Herb are intended for personal use only and not for resale or unauthorized distribution.

4. Pricing & Payments

All prices displayed on our website are subject to change without notice. The final amount charged will be the amount shown during checkout.

You agree to provide valid billing and payment information and confirm that you are authorized to use the selected payment method.

5. Shipping & Delivery

Delivery times are estimated and may vary depending on courier services, location, weather conditions, or other factors beyond our control.

Riwayat Herb is not responsible for delays caused by third-party logistics or courier companies once the order has been dispatched.

6. Product Usage Disclaimer

Our herbal wellness products are designed for cosmetic and personal care purposes only. Individual results may vary depending on hair type, scalp condition, consistency of use, and lifestyle factors.

Riwayat Herb does not guarantee instant or identical results for every customer. Customers are advised to perform a patch test before full usage.

7. Intellectual Property

All content on this website including logos, branding, product images, graphics, text, videos, and designs are the intellectual property of Riwayat Herb and protected under applicable copyright and trademark laws.

You may not reproduce, distribute, copy, modify, or commercially use any content without prior written permission.

8. Third-Party Services & Links

Our website may include links, tools, or integrations from third-party services including Shopify, payment gateways, analytics providers, and social media platforms.

We are not responsible for the policies, practices, or content of third-party services or websites.

9. Privacy

Your use of our Services is also governed by our Privacy Policy. Certain information may additionally be processed by Shopify according to their own policies.

10. User Feedback & Reviews

By submitting reviews, testimonials, comments, images, or feedback to Riwayat Herb, you grant us permission to use, reproduce, publish, and display such content for promotional and commercial purposes.

11. Errors & Corrections

We reserve the right to correct errors, inaccuracies, omissions, or outdated information at any time without prior notice, including after orders have been submitted.

12. Prohibited Activities

You may not use our Services for unlawful purposes, violate website security, transmit harmful code, misuse our content, or interfere with the operation of our website.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Riwayat Herb shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Services or products.

14. Termination

We reserve the right to suspend or terminate access to our Services if these Terms are violated or if misuse of our website is detected.

15. Changes to Terms

Riwayat Herb may update or modify these Terms of Service at any time. Continued use of our Services after changes are posted constitutes acceptance of the updated Terms.

16. Governing Law

These Terms shall be governed and interpreted in accordance with the applicable laws of Pakistan.

17. Contact Information

For questions regarding these Terms of Service, please contact us:

Riwayat Herb
Email: support@riwayatherb.com